Sandler Trainers: Michelle McManamon & Jim Stephens www.solutions.sandler.com
Entrepreneur Radio: Jim Johnson
Part One:
Conquering fear, getting out of your comfort zone, and defeating the self-limiting fear that haunts us.
How to make it as a woman in a good-old-boys town? Push those thoughts behind and press through. From initial volunteer to the chairman of the Player’s Tournament over 16 years of re-investing with the community. This raises money for local charities (8.5 million last year). One of three female leaders in the history of the tournament.
From roping and staking a course and throwing out the trash to chairing the entire tournament.
You do what you have to do and people respect you if you’re willing to do the hard stuff.
How do you spend twenty years fulfilling a goal?
It is dependent on having a strong mindset and support team around you. This and a strong spiritual background bolsters the protection against the negative thoughts that creep into your mind.
What are suggestions you would give to help develop against the negative forces our mind creates?
Journaling. It helps recognize what’s right and true—a compass for the day. The journal everyday helps recognize where the negative thoughts may be coming from.
Journaling helps separate identity (self-image, self-esteem, self-concept, self-worth) away from the roles that I have to do. This allows me to succeed or fail in a role without having it affect who I am on the inside.
Being in business for 18 years we try things over and over again and once they start working we stop doing it.
Journal in a regular blank notebook starting with: “I am” to work from a base that forces you to reinforce yourself. For Michelle, she writes a letter to God every morning, asking for blessings and previsions and peace. The attitude and behavioral journal requires changing the name of the behavior to help yourself motivate and commit to taking action on the behaviors you have committed to in order to achieve success.
Part Two:
How often are we in a rush to get to our job that we forget to do our committed behaviors?
There’s a lot to be thankful for that can come before rushing to the next thing that you have to do.
The triangle of success. Attitude, behavior, and technique.
Picture in your mind that triangle with attitude on the bottom. If your attitude sinks, but your behavior and technique are okay, you’re still not effective. But, attitudes are hard to manage because of a cultural mode of entitlement and victimization. How can you parent or manage attitude?
The DISC and Devine profiles talk about your behaviors and your personality—once you recognize how your personality is affected by different things you can make adjustments. If you’re very out-going and love to be around people, you might have a hard time listening to people. If you want to be sensitive and understanding you have to fall in a different quadrant. If you recognize a need for adjustment in your behavior based on the limitations of your quadrant and how you are made up, you can make those adjustments through trained and repeated behavior.
Once you recognize you have a problem, you need to start dealing with. Using journaling, profiles, and an understanding of transactional analysis (ego state based communication) you can train yourself to address the inherent issues associated with the behavioral adjustments you need to make. Reaching out to people that you know you can trust helps.
Taking action is important because you can slide down into self-defeat if you aren’t keyed in to the specific adjustments you need to make.
Body, spirit, and mind. Taking care of your body helps your attitude stay in tack. Managing what you think, what you eat, what you do is completely related to goal setting and making it part of what you do. Exercising will clear your mind. Small, daily adjustments will affect and influence your lifestyle.
Part Three:
The Power of the Sandler System to facilitate change in the lives of other people. We use this system to understand who you are on your Identity side devoid of your Roles. We offered a scholarship to veterans in the Jacksonville area and helped Justin, a veteran, deprogram his attitudes and behaviors that he had learned in the military where role defined his identity.
Operation New Uniform is an organization that helps veterans understand once they take off the uniform of the military and put on that new business uniform they are transformed in a new way and given back their identity. This organization has a 98% success rate of providing careers to individual veterans who have graduated from their month long program.
The content of Operation New Uniform is mostly Sandler content mixed with content built by the Solutions team in Jacksonville, FL.
Out of this concept we created an organization called One Core 924. We’ve found that athletes, former professionals, former collegiate, struggle with the same identity crisis when acclimating into the community and into another career. This enables them to look beyond what they think they can only do and look beyond their limitations.
We’ve found women struggle with the same or similar identity crises. They have college degrees, but still don’t feel the confidence to go into that next step. Some are underemployed but just don’t like what they do and don’t want to do this.
We focus on training Transactional Analysis to help individuals comprehend and work through the Ego States. We also teach the communication pie—body language, tone, and spoken words.
Communication is understanding the communication pie. Most people aren’t listening to the words that you’re saying, they’re watching you. It’s not what you said, it’s how you said it. Spoken words are a small percentage, our tone is 38% of our meaning, and our body language ends up being 55% of what people are seeing and understanding.
Once you begin to recognize that, and recognize how you communicate best, then you can begin to train yourself to mirror proper and effective communication.
If you’re interested in sponsoring individuals in Operation New Uniform, join OperationNewUniform.org and look into how you can help sponsor veterans and provide them with effective training that helps them integrate back into their community.
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